Royal Ascot and Ascot Hotel is looking for an exceptional talent to join their Reservations Team as Reservations Agent.
Handle customer calls, email, fax inquiries pertaining to room reservations, with a focus on revenue maximization and quality.
To ensure that all reservations are inserted in the hotels PMS according to the company’s guidelines.
· Previous experience in a Reservations environment or similar experience in a 4 or 5 star hotel operation in GCC for at least 1 year.
· Computer skills (MS Office), Knowledge of OPERA is a must.
· Excellent command of written and spoken English is required.