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Careers

Khamas Hospitality's principal assets are our employee. We value, nurture, recognize and reward our teams for outstanding effort and initiative.

We are committed to launching  successful hotel carriers in Dubai. We offer full-time employment for all talents. Availability of positions will vary from time to time.

We encourage all nationalities to apply for our hotel job vacancies in Dubai. However, all applications are subjected to rules and regulations on the issuance of a work permit.

Vacancies

FRONT OFFICE RECEPTIONIST - KHAMAS HOSPITALITY
Reference Code 005
QualificationsUniversity degree in Tourism, Marketing or similar
Experience Minimum 1 year of experience in Hotel or similar
Skills

Royal Ascot Hotel is looking for an exceptional talent to join the Front Office Team as a Receptionist.

THE MAIN RESPONSIBILITIES

  • To be an ambassador of the Front Office and of the hotel, in and outside the work place.
  • To always keep the working area clean and well maintained.
  • To properly use the telephone etiquette as per Melia standards.
  • To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.
  • To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.
  • To personally greet and escort the guests rather than pointing out directions.
  • To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
  • To share daily activity highlights with the shift leader, supervisor and night manager including internal and external guest opportunities.
  • To be aware of all VIPs visiting or staying in the hotel.
  • To maintain an accurate Guest History and to pre-register all recurring guests.
  • To do a proper cashier closer and to ensure a complete handover between the shifts.
  • To properly use all the equipment, to have a perfect knowledge of the set ups.
  • To strictly respect the room keys and section keys handover procedures.
  • To respect schedules, terms and deadlines as agreed with the Shift leader, Supervisor.
  • To daily read the FO logbook, to update it and to sign it.
  • To be aware of all hotel facilities operating timing and to promote the internal activities and events.
  • To maintain an atmosphere of high morale and a happy working relationship among the team.
  • Preferably a Female and currently in UAE.

 

 

THE IDEAL CANDIDATE MUST HAVE:

  • Previous experience in a similar role, gained within luxurious hotel/resort environment
  • Knowledge of UAE market
  • Excellent communication skills & Guest Relation Skills
  • Ability to demonstrate problem solving with a positive can-do attitude
  • Excellent organizational skills
  • Hotel management degree / diploma.
  • Knowledge of additional European language
  • Can  work well under pressure in a fast paced environment

 

WAITER / WAITRESS - KHAMAS HOSPITALITY
Reference Code 007
QualificationsDegree or Diploma in Hospitality or Tourism Management
Experience Minimum 1 year of experience in Hotel or similar
Skills

We looking to recruit a Waiter/Waitress with our properties. If you have previous experience in a similar role, gained within luxurious hotel/resort environment and would like to become a part of an exciting and dynamic team that gives you opportunities to grow, then we would like to hear from you.


Applicant should be a UAE resident or on a visit visa.

 

THE MAIN RESPONSIBILITIES OF WAITER/WAITRESS ARE:

As a Waiter/Waitress, you will be responsible for providing exceptional and consistent level of service to the guest. The waiter/ waitress will have extensive knowledge of the food and beverage menu and actively seek new techniques to exceed guests expectations, ensuring the dining experience would be a memorable one. Some of the key responsibilities include but are not limited to the following:

• To provide a courteous, professional, efficient and flexible service at all times, following our Standards of Performance.
• To anticipate the guest needs and comply with the requests promptly.
• To provide genuine care and comfort to all the guests.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
• To carry out any other reasonable duties and responsibilities as assigned.
• To undertake any reasonable tasks and secondary duties as assigned by the Manager and supervisor.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To handle guest enquiries in a courteous and efficient manner.
• Feedback received from the guest should be communicated to the line manager / Supervisor ASAP.
• To establish a rapport with guests maintaining good customer relationship.
• To monitor operating supplies and reduce spoilage and wastage.
• To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
• To be able to perform with uniformity and carry the standards of the outlet even for an outdoor activity that the hotel / restaurant is participating in.


THE IDEAL CANDIDATE MUST HAVE:

• Previous experience in 5 star hotels in a similar role
• Customer Service experience 
• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Ability to monitor product and service quality standards and ensure that company standards are followed at all times

 

 

HR CLERK - THE CANVAS DUBAI
Reference Code 010
QualificationsHigh School Diploma Required, College Coursework/Degree Preferred
Experience Minimum 2 years of experience in Hotel or similar
Skills

Main Responsibilities:

  • Provide assistance in developing and conducting trainings, seminars, workshops, and learning sessions geared towards continuous employee development.
  • Responsible for other clerical/ administrative tasks under HR and Training functions.
  • Assist the Cluster Human Resources Manager in the efficient running of the Human Resources Department.

Requirements:

  • High School Diploma Required, College Coursework/Degree Preferred
  • Proficient in MS Office Suite, including Word, Outlook, Excel and Power Point
  • Strong Communication Skills, both verbal and written, organizational skills, both analytical and problem solving, and the ability to work with confidential documents.
STEWARDING SUPERVISOR - THE CANVAS DUBAI
Reference Code 012
QualificationsBachelor’s degree/Diploma in food production
Experience Minimum 2 years experience in the same or similar position
Skills

We are looking for an exceptional talent to join our Food & Beverage Operation as Stewarding Supervisor.

Main Responsibilities:

  • Manage daily administrative duties of Stewarding Department.
  • Responsible for managing the daily operations of the Stewarding Department to ensure high quality service to the Food & Beverage Department.
  • As supervisor, you are responsible as well for leading all aspects of training & development, team planning, non-food purchasing and all Health & Safety aspects related to you Department.

Requirements:

  • Previous experience in similar role
  • Ability to work and communicate in a multi-cultural environment
  • Able to work in a fast paced environment and can multi task
  • Flexible in terms of scheduling
RESERVATION SUPERVISOR - ROYAL ASCOT HOTEL & ASCOT HOTEL
Reference Code 014
QualificationsBachelor’s degree from an accredited university in Sales and Marketing, Revenue Management, Hospitality
Experience Previous experience in a Reservations in a 4* or 5* property
Skills

THE MAIN PURPOSE OF RESERVATION OFFICER ROLE: As a Reservations Supervisor, you are responsible to maximize hotel revenue and guest satisfaction by receiving, handling and processing guest reservations – under the general guidance of the Revenue Manager. THE IDEAL RESERVATION OFFICER MUST HAVE: • Previous experience in a Reservations environment or similar experience in a 4*/5* hotel operation in GCC for at least 1 year. • Computer skills (MS Office), Knowledge of OPERA is a must. • Excellent command of written and spoken English is required.

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